Our Services
At Thermal Belt Outreach Ministry (Outreach) our services and programs are distributed with care, concern and respect for all our clients.
Outreach utilizes a multifaceted approach in order to meet the growing needs of individuals, children and families in crisis. Financial assistance is provided for housing/rental assistance, utilities, prescription and medical assistance, medical equipment, such as walkers, wheel chairs, etc., In addition, Outreach provides school supply closets, food and commodities, Christmas and holiday support and other services to help those in need.
If you would like to learn more about how you can help Outreach or would like to make a gift to the TBOM Annual Fund, then please do not hesitate to contact us.
At Thermal Belt Outreach Ministry (Outreach) our services and programs are distributed with care, concern and respect for all our clients.
Outreach utilizes a multifaceted approach in order to meet the growing needs of individuals, children and families in crisis. Financial assistance is provided for housing/rental assistance, utilities, prescription and medical assistance, medical equipment, such as walkers, wheel chairs, etc., In addition, Outreach provides school supply closets, food and commodities, Christmas and holiday support and other services to help those in need.
If you would like to learn more about how you can help Outreach or would like to make a gift to the TBOM Annual Fund, then please do not hesitate to contact us.
Hours of Operation
Our hours of operation for services are Monday through Friday 9:00am - 4:00pm. Please note that the hours of operation for the Food Pantry services are 9:30am - 3:30pm. We are closed for lunch from 12:00pm-12:30pm Monday through Friday. Those seeking assistance during holidays, should call ahead first for hours of operation.
The staff of Outreach understands that those needing assistance may have jobs that go beyond our normal working hours. As such, acommodations can be made by appointment ONLY for these instances. Please contact us at 828 894 2988 about an appointment.
The staff of Outreach understands that those needing assistance may have jobs that go beyond our normal working hours. As such, acommodations can be made by appointment ONLY for these instances. Please contact us at 828 894 2988 about an appointment.
Eligibility and Requirements
Outreach's services are extended to individuals and families that are in a time of crisis. In addition, our service area is currently limited to those residing in Polk County, North Carolina. Those requesting financial assistance through Thermal Belt Outreach Ministry are asked to pay a small portion toward the bill for which they are seeking help. This is to encourage self-sufficiency and stewardship. However, no individual or family is denied service solely based on the ability to pay. No funds are given directly to any individual or family. Instead, services are provided through payments from Outreach directly to vendors or in the case of food assistance, services are provided directly through our on-site food pantry. In addition to the eligibility requirements listed above, those seeking services must:
- Meet with an Outreach representative to complete an intake interview and application
- Qualify for services based on financial resources and need
- Provide the actual bill (that the family is unable to pay) to qualify for payment assistance
- Provide verification of Polk County, NC residency (e.g., current bill with home address)
- Photo ID of the applicant
- Proof of household income (total income for all family members)
- Awareness and/or written list of total household expenses
- Meet with an Outreach representative to complete an intake interview and application
- Qualify for services based on financial resources and need
- Provide the actual bill (that the family is unable to pay) to qualify for payment assistance
- Provide verification of Polk County, NC residency (e.g., current bill with home address)
- Photo ID of the applicant
- Proof of household income (total income for all family members)
- Awareness and/or written list of total household expenses
