Eligibility Requirements
Special note: thanks to the generosity of our community, Outreach is in a position to help both existing clients and other Polk County residents who may going through a difficult time due to the COVID-19 pandemic or another reason. If you need assistance or know someone who does, please encourage them to contact Outreach by calling
828-894-2988 or stopping by 134 White Drive, Columbus NC.
828-894-2988 or stopping by 134 White Drive, Columbus NC.

Outreach serves Polk County NC individuals and families in crisis. Financial assistance is provided through payments from Outreach directly to vendors. No funds are ever distributed directly to individuals. Food assistance is delivered directly to clients who can shop our on-site client choice food pantry.
To qualify for service, clients will:
For clients seeking financial assistance, additional items are required:
To qualify for service, clients will:
- meet with an Outreach representative to complete an intake interview
- provide verification of Polk County residence (e.g current bill with home address)
- present valid photo ID
For clients seeking financial assistance, additional items are required:
- proof of household income (total income for all family members living in the home)
- present the (past due) bill the family is unable to pay, to qualify for payment assistance